BOS Support / public help

Help for work that cannot wait.

Report a problem, ask a question or request deletion of your account and data. Support is available here without signing in to the app.

A CLEAR WAY TO GET HELP01 Choose a request type02 Describe the issue03 Get a direct response
01 / Support

Tell us what you need.

For app issues, account access, how-to questions, integrations and other requests. Choose a topic so we receive the context needed to help.

What helps us investigate?

Tell us which page or step was involved, what you expected and what happened. Do not send passwords, one-time codes or customer data that is not needed to explain the issue.

If you cannot use the form, the support email is podrska@bos-srbija.com.

02 / Privacy

Account and data deletion.

You can submit a request even if you no longer have access to the BOS app. This form submits a request; sending it does not delete data automatically. After receiving it, we verify identity and the scope of the request.

Timeframes

We will contact you within 24 hours of submission. We complete deletion within 30 days of submission, including identity verification and action by relevant service providers. After an account is permanently closed without a separate request, associated data is automatically deleted within 90 days, except information that must be retained for legal or security reasons.

Deactivating access is not the same as deleting an account. See the Privacy Policy for details.

BOS Solutions d.o.o. Novi Sad

Support starts with a clear request.

Rada Končara 1, Petrovaradin · Registration no. 22342231 · Tax ID 116049496

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